Perimeter Pest Family of Brands Privacy Policy

Last Updated: October 8, 2026
Perimeter Pest (“Perimeter Pest,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Perimeter Pest collects, uses, stores, and discloses information when you visit our website, schedule or purchase pest control or related services, communicate with our team, receive text messages or emails from us, or otherwise interact with Perimeter Pest.
Perimeter Pest is a pest control company serving Nashville and communities throughout Middle Tennessee. Our services may include pest control and related inspection or property services.
By using our website, requesting or purchasing services, submitting information through our website, or otherwise interacting with Perimeter Pest, you acknowledge the practices described in this Privacy Policy.
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1. Information We Collect
We collect personal information necessary to operate our business, communicate with customers, schedule and perform services, process transactions, provide service reports, and improve our website and services.
The information we collect depends on how you interact with Perimeter Pest.
Information You Provide Directly
You may provide personal information to us when you schedule a service, request information, complete a form, communicate with our team, purchase services, or otherwise interact with Perimeter Pest.
This information may include:
First and last name
Email address
Telephone or mobile phone number
Billing information
Property address
Inspection or service address
Scheduling information
Information regarding a property or real estate transaction
Requested inspection services or add-on services
Communications with our staff
Information submitted through website forms
Customer service requests
Feedback, reviews, or survey responses
Other information you voluntarily provide
We use this information to schedule and perform services, communicate with you, prepare and deliver inspection-related information and reports, provide customer support, process transactions, and operate our business.
Property and Service Information
Because Perimeter Pest provides property-related services, we may collect information associated with the property being inspected.
This may include:
Property address
Property characteristics
Service appointment information
Photographs and videos of the property
Service observations and findings
Information regarding systems and components of the property
Service reports and related documents
Information necessary to perform requested ancillary or add-on services
This information is collected and used primarily to perform the services requested by our customers and to create and maintain appropriate business and service records.
Real Estate Transaction Information
When a service relates to a real estate transaction, we may receive or collect information regarding individuals involved in that transaction.
For example, customers may provide the name or contact information of a real estate agent, property representative, seller, buyer, or other individual involved in coordinating access to the property or delivery of inspection-related information.
We use this information as reasonably necessary to coordinate and provide the requested services.
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2. Payment and Transaction Information
When you purchase services from Perimeter Pest, certain billing and transaction information may be collected.
This may include:
Billing name and address
Amount charged
Services purchased
Payment status
Transaction date
Limited payment-related information
Payments may be processed through third-party payment processors. Depending on the payment method and processor used, Perimeter Pest may not directly receive or store complete credit card or debit card numbers.
Payment processors may collect and process payment information according to their own privacy policies and security practices.
We use transaction information to process payments, provide requested services, issue receipts, maintain accounting records, resolve billing issues, and prevent fraudulent transactions.
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3. Information Collected Automatically
When you visit our website or interact with our online services, certain information may be collected automatically.
This may include:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Approximate geographic information derived from an IP address
Pages visited
Links clicked
Referring website
Date and time of visits
Time spent on pages
Website interactions
Other technical and diagnostic information
We may use this information to operate our website, understand how visitors interact with our website, improve website performance, diagnose technical issues, maintain security, and evaluate our marketing efforts.
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4. Cookies and Similar Technologies
Perimeter Pest may use cookies and similar technologies on our website.
Cookies are small files placed on your computer, smartphone, or other device when you visit a website.
We may use cookies and similar technologies for purposes such as:
Maintaining website functionality
Remembering visitor preferences
Understanding website traffic
Measuring website performance
Identifying technical problems
Understanding how visitors navigate our website
Measuring the effectiveness of advertising or marketing campaigns
Some cookies may be placed by third-party service providers that provide analytics, advertising, website functionality, or other services to Perimeter Pest.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
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5. How We Use Personal Information
Perimeter Pest may use personal information for legitimate business purposes, including to:
Schedule pest control and related services
Perform requested service and property services
Prepare and deliver reports
Communicate regarding appointments
Send appointment confirmations and reminders
Respond to questions and customer service requests
Process payments
Provide receipts and transaction records
Maintain customer and service records
Coordinate property access when necessary
Communicate with authorized individuals involved in an inspection or real estate transaction
Provide information regarding Perimeter Pest services
Improve our services and customer experience
Operate and improve our website
Analyze website usage
Maintain the security of our systems
Detect or prevent fraud or misuse
Maintain business and accounting records
Comply with applicable laws, regulations, legal processes, and professional requirements
Protect Perimeter Pest, our customers, employees, and others
Send marketing communications where permitted by law and consistent with your communication preferences
We may also use information for other purposes disclosed to you when the information is collected or with your consent.
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6. How We Share Information
Perimeter Pest does not sell personal information in the ordinary meaning of selling customer information for money.
We may disclose information when reasonably necessary to operate our business and provide our services.
Service Providers
We may use third-party companies to help operate our business.
These may include providers of:
Service and scheduling software
Website hosting
Email services
SMS and telecommunications services
Payment processing
Customer relationship management systems
Data storage and cloud services
Analytics
Accounting and bookkeeping
Information technology and cybersecurity
Marketing technology
Other operational services
These providers may receive information when necessary to perform services on our behalf.
Service and Transaction Participants
At your direction or when reasonably necessary to perform the requested services, service-related information may be provided to individuals involved in a real estate transaction, such as your real estate agent or other authorized representatives.
Perimeter Pest does not assume that every participant in a real estate transaction is authorized to receive your complete service report. Report distribution is subject to our agreements, your instructions, and applicable requirements.
Legal and Safety Disclosures
We may disclose personal information when we reasonably believe disclosure is necessary to:
Comply with applicable law
Respond to a subpoena, court order, or other lawful request
Cooperate with law enforcement or government authorities
Protect our legal rights
Enforce our agreements
Investigate suspected fraud or unlawful activity
Protect the safety, property, or rights of Perimeter Pest, our customers, employees, or others
Business Transactions
If Perimeter Pest is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
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7. SMS/Text Messaging Privacy
Perimeter Pest may provide customers and other individuals with the option to receive communications through SMS or text messaging.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.
This restriction applies specifically to mobile information collected for SMS communications and SMS consent information.
We may use service providers to facilitate delivery of text messages on our behalf. Such providers may process information as necessary to provide messaging services, but SMS opt-in information will not be provided to third parties for their own marketing or promotional purposes.
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8. SMS Consent
By providing your mobile phone number, you consent to receive SMS messages from Perimeter Pest related to scheduling, marketing, and other related messages. Message frequency may vary. Standard message and data rates may apply depending on your carrier. You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at www.perimeterpest.co/contact. Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
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9. SMS Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to a text message you receive from us.
After submitting an opt-out request, you may receive a confirmation message acknowledging your request. We will then stop sending the applicable SMS communications to that number except where otherwise permitted or required by law.
If you later wish to receive text messages again, you may be required to provide consent again.
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10. SMS Help and Support
If you need assistance regarding Perimeter Pest SMS communications, reply HELP to an SMS message you receive from us.
You may also contact Perimeter Pest customer support at:
Phone: (615) 200-8840
Carrier message and data rates may apply.
Wireless carriers are not responsible for delayed or undelivered messages.
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11. Email Communications and Marketing
If you provide your email address, Perimeter Pest may use it to communicate with you regarding:
Scheduled services
Service information
Reports
Customer service
Transaction information
Company updates
Educational information
Promotions or other marketing communications, where permitted
Marketing emails may include an unsubscribe link that allows you to opt out of future promotional email communications.
Opting out of marketing emails does not necessarily prevent Perimeter Pest from sending transactional or service-related communications necessary to fulfill services you have requested.
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12. Analytics and Advertising
Perimeter Pest may use analytics and advertising technologies to understand how people interact with our website and marketing.
These technologies may collect information about website visits, interactions, devices, and traffic sources.
We may use this information to:
Measure website traffic
Understand how visitors find Perimeter Pest
Improve our website
Evaluate advertising campaigns
Understand which services or content interest visitors
Improve marketing effectiveness
Depending on the technologies implemented on our website, third-party analytics or advertising providers may use cookies or similar technologies subject to their own privacy policies.
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13. Data Security
Perimeter Pest takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, password protections, secure technology providers, software security practices, and other safeguards appropriate to the nature of the information.
However, no website, computer system, internet transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by Perimeter Pest.
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14. Data Retention
Perimeter Pest retains personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to operate our business.
Retention periods may vary depending on the type of information.
For example, we may retain certain information to:
Maintain service records
Provide customer support
Maintain transaction and accounting records
Resolve disputes
Enforce agreements
Maintain appropriate insurance or business records
Meet professional obligations
Comply with applicable legal or regulatory requirements
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.
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15. Third-Party Websites and Services
Our website may contain links to websites, platforms, scheduling systems, payment processors, social media platforms, or other services operated by third parties.
Perimeter Pest does not control the privacy practices of independent third parties.
When you leave our website or use a third-party service, the information you provide may be governed by that third party’s privacy policy and terms.
We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.
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16. Social Media
Perimeter Pest may maintain pages or profiles on social media platforms.
If you communicate with Perimeter Pest through a social media platform, the platform may collect and process information about you independently of Perimeter Pest.
Your use of those platforms is governed by the applicable platform’s privacy policy and terms.
Information you choose to make public through social media may be visible to other users.
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17. Your Privacy Choices
Depending on your interaction with Perimeter Pest and applicable law, you may have options regarding your personal information.
You may contact us to request that we:
Update or correct inaccurate contact information
Update your communication preferences
Stop sending promotional emails
Stop sending SMS communications
Address questions about information associated with you
Provide additional information about our privacy practices
Certain records may need to be retained for legitimate business, contractual, insurance, professional, legal, or regulatory purposes even after a request is received.
To opt out of SMS communications, reply STOP to a Perimeter Pest text message.
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18. Changes to This Privacy Policy
Perimeter Pest may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal requirements, or privacy practices.
When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of this page.
Material changes may also be communicated through our website or other appropriate means when required.
We encourage you to review this Privacy Policy periodically.
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19. Contact Perimeter Pest
If you have questions regarding this Privacy Policy, our privacy practices, or SMS communications, please contact us.
Perimeter Pest
Nashville, Tennessee
Phone: (615) 200-8840
Additional contact information may be available through the Perimeter Pest website.