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Perimeter Pest Privacy Policy

Effective Date: September 4, 2026
Last Updated: September 4, 2026

Perimeter Pest (“Perimeter Pest,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Perimeter Pest collects, uses, stores, and discloses information when you visit our website, request an estimate, schedule or purchase pest control services, enroll in a recurring service plan, communicate with our team, receive text messages or emails from us, or otherwise interact with Perimeter Pest.

Perimeter Pest is a pest control company serving Nashville and communities throughout Middle Tennessee. Our services may include general pest control, preventative pest treatments, termite services, mosquito control, rodent control, inspections, and other pest-related services.

By using our website, requesting or purchasing services, submitting information through our website, or otherwise interacting with Perimeter Pest, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information necessary to operate our business, communicate with customers, schedule and perform pest control services, process transactions, maintain service records, and improve our website and services.

The information we collect depends on how you interact with Perimeter Pest.

Information You Provide Directly

You may provide personal information to us when you request an estimate, schedule a service, enroll in a service plan, complete a form, communicate with our team, make a payment, or otherwise interact with Perimeter Pest.

This information may include:

  • First and last name

  • Email address

  • Telephone or mobile phone number

  • Billing information

  • Property or service address

  • Scheduling information

  • Requested pest control services

  • Information regarding pest activity or concerns

  • Customer service communications

  • Information submitted through website forms

  • Feedback, reviews, or survey responses

  • Other information you voluntarily provide

We use this information to schedule and perform services, communicate with you, maintain service records, provide customer support, process transactions, and operate our business.

Property and Pest Control Information

Because Perimeter Pest provides pest control and property-related services, we may collect information associated with the property being serviced.

This may include:

  • Property address

  • Property type or characteristics

  • Areas requiring treatment

  • Reported or observed pest activity

  • Pest identification information

  • Inspection observations

  • Treatment recommendations

  • Products or treatment methods used

  • Service history

  • Photographs or videos of relevant areas

  • Technician notes

  • Follow-up recommendations

  • Information necessary to provide requested pest control services

This information is collected and used primarily to evaluate pest concerns, provide services, maintain treatment records, communicate recommendations, and provide ongoing pest management.

2. Payment and Transaction Information

When you purchase services from Perimeter Pest, certain billing and transaction information may be collected.

This may include:

  • Billing name and address

  • Amount charged

  • Services purchased

  • Service plan information

  • Payment status

  • Transaction date

  • Limited payment-related information

Payments may be processed through third-party payment processors. Depending on the payment method and processor used, Perimeter Pest may not directly receive or store complete credit card or debit card numbers.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

We use transaction information to process payments, manage recurring service plans where applicable, issue receipts, maintain accounting records, resolve billing issues, and prevent fraudulent transactions.

3. Information Collected Automatically

When you visit our website or interact with our online services, certain information may be collected automatically.

This may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic information derived from an IP address

  • Pages visited

  • Links clicked

  • Referring website

  • Date and time of visits

  • Time spent on pages

  • Website interactions

  • Other technical or diagnostic information

We may use this information to operate our website, understand how visitors interact with it, improve website performance, diagnose technical issues, maintain security, and evaluate our marketing efforts.

4. Cookies and Similar Technologies

Perimeter Pest may use cookies and similar technologies on our website.

Cookies are small files placed on your computer, smartphone, or other device when you visit a website.

We may use cookies and similar technologies for purposes such as:

  • Maintaining website functionality

  • Remembering visitor preferences

  • Understanding website traffic

  • Measuring website performance

  • Identifying technical problems

  • Understanding how visitors navigate our website

  • Measuring the effectiveness of advertising or marketing campaigns

Some cookies may be placed by third-party service providers that provide analytics, advertising, website functionality, or other services to Perimeter Pest.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

5. How We Use Personal Information

Perimeter Pest may use personal information for legitimate business purposes, including to:

  • Schedule pest inspections and treatments

  • Provide requested pest control services

  • Prepare estimates or service recommendations

  • Communicate regarding appointments

  • Send appointment confirmations and reminders

  • Provide technician arrival or scheduling updates

  • Maintain treatment and service records

  • Manage recurring pest control plans

  • Schedule follow-up or recurring treatments

  • Respond to questions and customer service requests

  • Process payments

  • Provide receipts and transaction records

  • Communicate treatment instructions or recommendations

  • Improve our services and customer experience

  • Operate and improve our website

  • Analyze website usage

  • Maintain the security of our systems

  • Detect or prevent fraud or misuse

  • Maintain business and accounting records

  • Comply with applicable laws, regulations, legal processes, licensing requirements, and professional obligations

  • Protect Perimeter Pest, our customers, employees, technicians, and others

  • Send marketing communications where permitted by law and consistent with your communication preferences

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

6. How We Share Information

Perimeter Pest does not sell personal information in the ordinary meaning of selling customer information for money.

We may disclose information when reasonably necessary to operate our business and provide our services.

Service Providers

We may use third-party companies to help operate our business.

These may include providers of:

  • Pest control management and scheduling software

  • Customer relationship management systems

  • Website hosting

  • Email services

  • SMS and telecommunications services

  • Payment processing

  • Data storage and cloud services

  • Analytics

  • Accounting and bookkeeping

  • Information technology and cybersecurity

  • Marketing technology

  • Other operational services

These providers may receive information when necessary to perform services on our behalf.

Property Owners, Managers, and Authorized Representatives

When appropriate and authorized, we may communicate service-related information with property owners, property managers, landlords, tenants, real estate professionals, or other representatives involved with a property.

Information will be shared only as reasonably necessary to coordinate or provide the requested services or as otherwise authorized.

Legal and Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, or other lawful request

  • Cooperate with law enforcement or government authorities

  • Meet applicable licensing or regulatory requirements

  • Protect our legal rights

  • Enforce our agreements

  • Investigate suspected fraud or unlawful activity

  • Protect the safety, property, or rights of Perimeter Pest, our customers, employees, technicians, or others

Business Transactions

If Perimeter Pest is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

7. SMS/Text Messaging Privacy

Perimeter Pest may provide customers and other individuals with the option to receive communications through SMS or text messaging.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.

This restriction applies specifically to mobile information collected for SMS communications and SMS consent information.

We may use service providers to facilitate the delivery of text messages on our behalf. Such providers may process information as necessary to provide messaging services, but SMS opt-in information will not be provided to third parties for their own marketing or promotional purposes.

8. SMS Consent

By providing your mobile phone number and affirmatively opting in to receive SMS communications, you consent to receive text messages from Perimeter Pest as described at the point where your consent is collected.

Depending on the consent you provide, messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Technician arrival notifications

  • Service notifications

  • Treatment reminders

  • Recurring service reminders

  • Customer service communications

  • Account or transaction updates

  • Follow-up communications

  • Promotional offers or marketing messages, where you have consented to receive them

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and service plan.

Consent to receive marketing text messages is not a condition of purchasing Perimeter Pest’s services.

9. SMS Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to a text message you receive from us.

After submitting an opt-out request, you may receive a confirmation message acknowledging your request. We will then stop sending the applicable SMS communications to that number except where otherwise permitted or required by law.

If you later wish to receive text messages again, you may be required to provide consent again.

10. SMS Help and Support

If you need assistance regarding Perimeter Pest SMS communications, reply HELP to an SMS message you receive from us.

You may also contact Perimeter Pest customer support using the contact information provided on our website.

Carrier message and data rates may apply.

Wireless carriers are not responsible for delayed or undelivered messages.

11. Email Communications and Marketing

If you provide your email address, Perimeter Pest may use it to communicate with you regarding:

  • Scheduled pest control services

  • Appointment reminders

  • Service information

  • Treatment recommendations

  • Recurring service plans

  • Customer service

  • Transaction information

  • Seasonal pest information

  • Company updates

  • Educational information

  • Promotions or other marketing communications, where permitted

Marketing emails may include an unsubscribe link that allows you to opt out of future promotional email communications.

Opting out of marketing emails does not necessarily prevent Perimeter Pest from sending transactional or service-related communications necessary to fulfill services you have requested or manage an active service plan.

12. Analytics and Advertising

Perimeter Pest may use analytics and advertising technologies to understand how people interact with our website and marketing.

These technologies may collect information about website visits, interactions, devices, and traffic sources.

We may use this information to:

  • Measure website traffic

  • Understand how visitors find Perimeter Pest

  • Improve our website

  • Evaluate advertising campaigns

  • Understand which pest control services or content interest visitors

  • Measure conversions

  • Improve marketing effectiveness

Depending on the technologies implemented on our website, third-party analytics or advertising providers may use cookies or similar technologies subject to their own privacy policies.

13. Data Security

Perimeter Pest takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, password protections, secure technology providers, software security practices, and other safeguards appropriate to the nature of the information.

However, no website, computer system, internet transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by Perimeter Pest.

14. Data Retention

Perimeter Pest retains personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to operate our business.

Retention periods may vary depending on the type of information.

For example, we may retain certain information to:

  • Maintain pest treatment and service records

  • Maintain customer service histories

  • Manage recurring service plans

  • Document products or treatments applied to a property

  • Provide future or follow-up services

  • Maintain transaction and accounting records

  • Resolve disputes

  • Enforce agreements

  • Maintain appropriate insurance or business records

  • Meet licensing or regulatory requirements

  • Comply with applicable legal obligations

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

15. Children’s Privacy

Perimeter Pest’s website and pest control services are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13.

If we become aware that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete that information.

16. Third-Party Websites and Services

Our website may contain links to websites, platforms, scheduling systems, payment processors, social media platforms, or other services operated by third parties.

Perimeter Pest does not control the privacy practices of independent third parties.

When you leave our website or use a third-party service, the information you provide may be governed by that third party’s privacy policy and terms.

We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.

17. Social Media

Perimeter Pest may maintain pages or profiles on social media platforms.

If you communicate with Perimeter Pest through a social media platform, the platform may collect and process information about you independently of Perimeter Pest.

Your use of those platforms is governed by the applicable platform’s privacy policy and terms.

Information you choose to make public through social media may be visible to other users.

18. Your Privacy Choices

Depending on your interaction with Perimeter Pest and applicable law, you may have options regarding your personal information.

You may contact us to request that we:

  • Update or correct inaccurate contact information

  • Update your communication preferences

  • Stop sending promotional emails

  • Stop sending SMS communications

  • Address questions about information associated with you

  • Provide additional information about our privacy practices

Certain records may need to be retained for legitimate business, contractual, insurance, licensing, regulatory, or legal purposes even after a request is received.

To opt out of SMS communications, reply STOP to a Perimeter Pest text message.

19. Tennessee Residents

Perimeter Pest is based in Nashville, Tennessee, and primarily serves customers throughout Nashville and Middle Tennessee.

We handle personal information in accordance with applicable federal and Tennessee privacy and consumer protection requirements.

Where applicable law provides an individual with specific rights concerning personal information, Perimeter Pest will process qualifying requests in accordance with those requirements.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law or any contractual rights separately provided by Perimeter Pest.

20. Do Not Track and Browser Controls

Some web browsers provide “Do Not Track” signals or other privacy preference mechanisms.

Because there is not necessarily a uniform industry standard for responding to all browser-based signals, our website may not respond to every “Do Not Track” signal.

You may manage cookies and certain tracking technologies through your browser settings or other privacy controls available on your device.

21. Changes to This Privacy Policy

Perimeter Pest may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of this page.

Material changes may also be communicated through our website or other appropriate means when required.

We encourage you to review this Privacy Policy periodically.

22. Contact Perimeter Pest

If you have questions regarding this Privacy Policy, our privacy practices, or SMS communications, please contact us.

Perimeter Pest
Nashville, Tennessee

Please use the contact information provided on our website to reach our customer support team.

23. SMS Privacy Notice Summary

For clarity, Perimeter Pest’s SMS privacy practices include the following:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.

By opting in to Perimeter Pest SMS communications, you agree to receive the categories of messages described at the time of opt-in.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance or contact Perimeter Pest using the customer support information provided on our website.

Consent to receive marketing text messages is not a condition of purchasing goods or services.